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8 questions You MUST Ask Your Removals Company

If you are moving home and starting to choose a removals company you may need to know some of the key questions you must ask your removals company before hiring them?

Relocating can be both an exciting and stressful event.

There are plenty of different aspects that make up a move and one of the most difficult parts of moving can be making the necessary arrangements before.

It can be difficult to plan how you’ll get everything out of your house and into a new one.

Removals companies can assist customers in moving and will help with reducing some of the stress involved in the process!

House movers can assist you whether you are transferring large furniture items or simply a few boxes from one home to another.

If you are moving soon, you may have already looked into moving companies, but where should you start?

Most removal quotations are comparable and often offer similar services

We’ve compiled a list of 8 questions you MUST ask your removals company before hiring them for your house move.

We hope this sets the best companies out from the rest of the pack and allows you to pick the best firm for your needs!

These will enable you to focus your selections and make your move as simple and stress-free as possible.

How Long Have They Been Operating?

Time Concept
Clock. Image credit: Unsplash

First on our list of questions you must ask your removals company is a bit about their history.

One of the first questions you should ask your removals company is how ling they have be in business.

Of course, certain companies are new and this does not imply they are worse in any way.

However, if you want to choose a qualified firm that provides high-quality moves, you should inquire about their length of time in business.

Long-established moving companies are more likely to charge affordable rates for their services.

Companies that have been in business for a long time usually outlast or compete with other removal companies, demonstrating that they must have something special to offer.

Take a peek at the reviews for these long-established businesses.

You should gain more understanding from them and seeing if other people’s experiences have been good will provide a real insight into what you can expect.

Do They Have BAR Membership?

Throughout your search for a moving company, you’ll undoubtedly learn that qualified movers are accredited by the British Association of Removers (BAR).

The BAR inspects each of its members to make sure they uphold the highest standards of moving and customer service for all customers.

Your move will be handled with the utmost expertise because all removal companies with BAR membership are obligated to adhere to the strict guidelines established by the BAR.

The stress associated with relocating will be greatly decreased by using a BAR-accredited removals company!

Customers that choose a BAR member are provided with payment security regardless of where they relocate.

One of the most crucial pieces of moving advice is to choose a BAR member because doing so guarantees professionalism and gives you piece of mind that your possessions are being handled with care.

How Many Vehicles Do They Have?

What number of vehicles does your moving company have?

Using a removals company with a range of vehicles has several advantages.

With more trucks, the company can serve more customers simultaneously, resulting in faster service.

Your chosen company will therefore have the flexibility to handle multiple removals at once, resulting in faster completion times.

A business with a larger fleet of vehicles can also handle larger and more complex transfers, as they can accommodate more belongings across multiple vehicles.

They will also not have to turn away customers due to a lack of resources because they can handle larger jobs that may require multiple vehicles or journeys.

Selecting a removals company with a larger fleet assures that they can satisfy your needs!

A removals business with multiple vehicles may also be more flexible with their scheduling.

You will have more flexibility with your move because they can accommodate last-minute requests and provide you with more options for moving dates and hours.

Another key consideration is that a removals company with more vehicles can continue operations even if one of their trucks breaks down.

They simply require another one of their vehicles to complete the move, cutting down on downtime and customer delays.

Undoubtedly, moving companies with more vehicles are equipped to handle a wide range of moving needs, providing their clients with speedier, more effective, and more flexible services.

When is the Survey?

The house removal survey is an important part of the move.

Your removals firm can devise a strategy for moving your items to your new home as they assess what is required for your specific move.

They may have a better understanding of what needs to be done if they can see what belongings you have and which items may be challenging to move. They can therefore customise the service to meet your demands.

Knowing the survey date will allow you to give them ample time to complete what they need to do and will help you feel prepared.

Booking a survey as early as possible will also help you feel as prepared as possible.

You should be sure to ask your moving company this crucial question!

Do They Offer Video Surveys?

Woman on Video Call
Woman on Video Call. Image credit: Unsplash

Make sure to ask your moving company about video surveys.

This technology became crucial during the pandemic and has fundamentally altered how removals businesses can perform surveys.

Your moving company can obtain all the information necessary to help with your move using this innovative technology.

You can conduct video surveys whenever it is most convenient for you, which will save you a lot of time.

Your moving company may conduct a full assessment of all the goods that will be included in your move from the comfort of your home and at a time that works for you.

With the professional surveyor who will be doing your video survey, you will have a direct line of communication.

They will assist in guiding you through the process and make sure that all the necessary information is acquired in the easiest possible way.

Ask about video surveys to receive the best service possible!

Do They Offer Storage?

Another of our top questions you must ask your removals company is regarding storage!

Asking your potential moving company if they have any storage facilities is always a good idea.

House removal companies often provide their customers with either short or long-term storage.

This can be used by people who are having work done in their house or who have possessions that need to be stored temporarily.

If you need to keep belongings from your former home but are unable to transfer them just yet, this is a fantastic alternative and your removals company can often add the amount to your final price.

Even though most relocations go according to plan, it’s crucial to know that your removals service can make accommodations for any unforeseen circumstances.

Prior to choosing your removals firm, make sure to ask them this crucial question.

What is Covered by their Insurance?

While most moving companies have insurance, it may not be totally comprehensive.

Make sure you ask them what is covered by their standard insurance and whether they provide additional coverage.

Insurance companies may refuse to cover some valuable itmes while in transit, and some businesses will not transport anything worth more than a certain sum.

It is essential to inform your insurance provider about your belongings and confirm their coverage.

In the event that something goes wrong, this will come in handy!

What Packing Materials Do They Offer?

Packing up the home ready for moving
Packing up the home ready for moving

It’s essential to inquire about this service because not every moving company will provide this service.

You don’t want to spend a lot of money on packing supplies while moving house only to discover afterwards that they aren’t adequate or meet your requirements.

Perhaps you’re attempting to choose where to purchase the best packing supplies so that you can pack everything on moving day.

Some removals companies sell “packing sets” that come with everything you need to pack.
This will cost more but will provide you with everything you will need for you move.

To avoid any unwelcome problems during your home transfer, it would be best if you knew this information beforehand.

Your removals company will be able to answer any questions you may have about the best packing materials for your specific move.

Choose Curtiss Moving & Storage For Your House Move

Curtiss Removals Van
Curtiss Moving & Storage Van

We hope that these 8 questions you must ask your removals company have helped with your search for a good firm!

Moving house is never an easy process.

Clearly, there are plenty of questions to ask your removals company to get a good understanding of whether they are suitable for your needs!

Curtiss Moving & Storage are an experienced and professional removals company that has been helping people moving home since 1871.

If you need help and advice on moving your home or perhaps some questions about your house removals, we are here to help.

You can get in touch with us on 023 92985830 or by filling out our quick quote form and our friendly team will be in touch to assist with your enquiry.