Moving house can be stressful and finding the best removals company in Portsmouth may feel like a monumental task.
But it doesn’t need to be!
In this article, we explore 8 of the best steps to take to make finding your perfect removals company a reality.
With years of experience helping customers move to and from Portsmouth, we know the process well.
Join us as we explore the best ways to find a removals company near you.
1. Identify Your Specific Removal Requirements
Before contacting companies, determine what services you actually need.
Are you looking for a comprehensive service, including packing and unpacking, or just a simple “man-and-van”?
Knowing exactly what you want ensures accurate quotes and prevents surprises later.
2. Conduct Thorough Research
Start by seeking recommendations from friends, family, or colleagues who’ve moved recently in Portsmouth.
Word-of-mouth recommendations are incredibly valuable, as they’re based on personal experiences.
Also, use online platforms and local forums to broaden your options.
3. Check Local Knowledge and Experience
Once you’ve shortlisted a few companies, confirm their local expertise.
Ask questions about navigating challenging areas like Old Portsmouth or busy streets near Gunwharf Quays.
A company’s local familiarity can significantly influence how quickly and efficiently your move is completed.
4. Verify Credentials and Accreditation
Always check if the removals company you’re considering is accredited by the British Association of Removers (BAR).
BAR members adhere to strict service standards, offering extra peace of mind.
Curtiss Moving & Storage, for example, is proudly BAR accredited, ensuring the highest professional standards.
5. Analyse Reviews and Testimonials
Dive into online reviews on platforms like Google Reviews, Trustpilot, and Referenceline.
Pay attention not just to ratings but also to how the company responds to negative feedback.
Genuine customer testimonials can highlight both strengths and potential red flags.
Feel free to check our Google reviews to see what our customers have to say.
6. Clarify All Services Offered
Ensure the company clearly lists all the services included in your quote.
Whether it’s furniture dismantling, packing, storage solutions, or even handling antiques and fine art—make sure everything is transparent.
Avoid hidden charges by getting an itemised quote upfront.
7. Review Insurance Coverage
Adequate insurance is critical during a move.
Ask potential companies about their coverage policies, especially if transporting valuable or fragile items.
A professional removals company will happily explain their insurance provisions in detail.
At Curtiss, we now offer MoveProtect, a specialist liability solution for removals complying with the most current FCA regulations.
As part of MoveProtect, customers need to declare item values with VAT-inclusive charges based on these values.
Claims will not affect your personal insurance no-claims discounts.
If you do not opt for MoveProtect, your liability is limited to £40 per item.
8. Assess Communication and Customer Service
Quality communication often signals excellent service.
Notice how promptly and professionally your queries are handled during your initial contact.
If they’re responsive and clear at this stage, chances are high they’ll maintain that professionalism throughout your move.
Additional Considerations When Choosing a Removals Company
Are Packing Materials Provided?
Confirm whether the company provides packing materials like sturdy boxes, protective wrapping, and tape.
This can save significant time and effort.
Storage Options
If there’s a gap between your moving-out and moving-in dates, enquire about secure storage options.
Most reputable companies offer short and long-term storage facilities.
Flexibility with Moving Dates
Ask about their flexibility in case your moving dates shift slightly—a common occurrence in house sales.
Reputable companies should accommodate minor changes without causing unnecessary hassle.
Frequently Asked Questions (FAQs)
What makes a removals company the best choice in Portsmouth?
The best removals company in Portsmouth combines extensive local experience, strong customer feedback, professional accreditation (like BAR membership), comprehensive insurance, and excellent customer service.
How much does hiring a removals company cost in Portsmouth?
Removal costs vary depending on property size, distance, packing services required, and additional special services. Typically, expect prices starting around £400-£800 for smaller homes and rising with larger properties and longer distances.
Should I tip my removal team?
Tipping isn’t obligatory but is always appreciated if the movers have provided exceptional service. A modest tip or refreshments are usually well-received.
Ready to Choose the Best Removals Company in Portsmouth?
Selecting the best removals company in Portsmouth doesn’t need to be stressful.
By following this guide, you’re well-equipped to make an informed decision and ensure your move goes as smoothly as possible.
At Curtiss Moving & Storage, we pride ourselves on offering trusted removals services across Portsmouth.
Established in 1871, our expert team has been helping local families and individuals relocate safely and efficiently for generations.
For more information or to request your no-obligation quote, please call us today on 023 9298 5830, or simply complete our easy-to-use online contact form.
We’re here to answer your questions, discuss your requirements, and ensure your Portsmouth move is a seamless, stress-free experience.
